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Most of our customers place a one-time order with us to try out a new product before they create an Auto Ship Subscription. However, some customers start out with a subscription to take advantage of the discounted price. If you started out with a subscription, your auto ship renewal date is set to exactly 1 month after your first order. If there are some fluctuations in shipping delivery speeds, this can cause your renewal order to arrive a few days after you run out of product, which is not ideal.

Adjusting your Delivery Date

For customers who start out with a subscription, we recommend that you adjust your renewal to an earlier date using your Account Dashboard. This will limit the risk of running out of product too early, and you only have to make this adjustment once after you place your first order.

Last Updated On June 20, 2019
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