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Fulfillment & Supply Chain Status

Since the beginning of the Covid pandemic, supply chain issues have plagued businesses around the world, including ours. From raw ingredient shortages, increased lead times to shipping delays, manufacturing delays and labor shortages, it has been a challenging time. We have spent a considerable amount of time trying to navigate these challenges. While we would like nothing more than to have our warehouses stocked 2 years in advance, this is not feasible from a business perspective either. However, we have been working hard to have our warehouses stocked with at least one years’ worth of inventory (non-food only) to minimize any possible future disruptions.

To help our customers understand what to expect, and to provide transparency, we have built this fulfillment and supply chain tracker, where you can view any current or anticipated issues affecting the manufacturing or fulfillment of any orders.

Current Status

Fully Operational: Fully Stocked or some Out of Stock items.

Fully Operational: Several Out of Stock items.

Supply Chain Delays: Some products cannot be manufactured or delivered to our warehouses on time.

Fulfillment Delays: Some or several products cannot be fulfilled on time.

Status Details

Warehouse & Fulfillment

There are no delays or issues affecting the fulfillment of any orders. All orders, except backorders or pre-sale items, are expected to ship out the same day if placed before 12pm local time (exceptions apply to Hawaii, Alaska and international orders).

Supply Chain Issues

Raw ingredient shipments from South Korea are delayed due to increased demand and lower availability. However, based on current inventory levels of the products affected by these raw ingredients, no manufacturing delays or fulfillment issues for our supplements are expected.

Out of Stock

The following products are out of stock but are currently in the process of being manufactured:

  • Ancient Matcha (shipping again soon)
  • Amla Boss (shipping in July, possibly sooner)

The following products are low in inventory but have upcoming manufacturing planned with no inventory shortages expected:

  • N/A

The following products are out of stock and are not currently being manufactured:

The following products are low in inventory and have no upcoming manufacturing planned and are expected to result in inventory shortage:

  • N/A